tesorobybhavika

No Return, Only Exchange Policy:

This policy means that if you purchase a product from our store and later decide you want to make a change, we do not offer refunds. Instead, we are happy to assist you with an exchange for another item of equal or greater value, provided the following conditions are met:

  1. Product Condition: The item being exchanged must be in its original, unused, and undamaged condition with all tags and packaging intact.

  2. Time Limit: Exchanges must be requested within a specific time frame (7 days from the date of purchase).

  3. Proof of Purchase: A valid proof of purchase, such as a receipt or order confirmation, is required to process an exchange.

  4. Eligible Items: Not all products may be eligible for exchange. Some items, such as perishable goods, customized products, or items on clearance, may not be exchangeable.

  5. Exchange for Equal or Greater Value: The exchange can be made for a product of equal or greater value. If the new item costs more, the customer is responsible for paying the price difference.

  6. Exchange Process: To initiate an exchange, please contact us via Whatsapp or Call and we will help you with the process.

  7. Defective or Damaged Products: If the product is found to be defective or damaged, we will exchange it for the same item or a similar one at no extra cost. Once the product is received by us it will go through a process of checking for defect or damage incase there is any such thing found. We would not offer any exchange. Please review this policy carefully before making a purchase. By proceeding with a purchase, you acknowledge and accept our “No Return, Only Exchange” policy.

It’s important for businesses to clearly communicate their return and exchange policies to customers to avoid misunderstandings and disputes. Additionally, the specific terms and conditions of such policies may vary from one business to another, so it’s advisable for customers to read and understand the policy of the particular store they are dealing with before making a purchase.

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